Instructional Support/IT Associate

Job Locations US-NY-Hawthorne
TUNY - College of Dental Medicine
Position Type
Schedule Shift
Monday-Thursday 9am – 5:30pm; Friday 9am – 3pm
Hours Per Week
Administrative/Office Support
FLSA Status


The Instructional and Clinical Support Associate will be a member of the Academic Affairs and Clinical Affairs team at the Touro College of Dental Medicine (TCDM), a newly developing, exciting and modern Dental institution with many opportunities for professional growth in the long-term. The successful candidate will work to administer the learning management system (LMS), support the academic assessment processes, support the clinical information system and participate in the continuous evaluation and improvement of student didactic and clinical learning through research and consultation with campus stakeholders. The abilities to anticipate needs, demonstrate flexibility, and work in a high paced environment are critical. Attention to detail, possession of excellent communication skills, along with computer proficiency in Microsoft Office Suite are required. On-the-job-training on other required web and desktop-based applications will be provided.


Job Responsibilities: 


Responsibilities include but are not limited to: 

  • Administrator the TCDM LMS.  
  • Support the testing and examination process through aiding faculty in setting up and managing written, practical and competency assessments as well as posting of grades. 
  • Provide AV support for TCDM including the following areas: 
    • Assist in the oversite of the recording, storage and distribution of dental school lecture capture. Work closely with the NYMC AV team, as well as the TCDM AV team to provide video recordings for immediate student use. 
    • Assist as needed with NYMC IT and Touro ITS to manage and support the dental school use of Active Directory. 
  • Provide backup for the electronic health record and clinical scheduling system assisting the Director of Clinical Systems. 
  • Provide direction and support to faculty, academic administrators, and others involved in the design, development, and evaluation of instructional programs, learning, and academic services. 
  • Assist faculty with the creation of instructional material for use in dental education, including the use of video, online applications, testing, and dental technology. 
  • Promote educational innovation for improvement of student learning. 
  • Support accreditation efforts in documenting student achievement and continuous program improvement. 
  • Implementation of TCDM’s academic assessment program working with the Director of Outcomes Assessment.  
  • Perform other tasks and duties as may be assigned by employee’s supervisor(s) in support of the Curriculum, Assessment, Instructional Design, or LMS/AV initiatives. 


Education/ Experience

  • Associates Degree in Technology preferred.

Knowledge/ Skills/ Abilities

  • General administrative duties required.
  • Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, & Outlook required.
  • A high degree of interpersonal competency: professionalism, diplomacy, judgement and discretion required.
  • Demonstrated proficiency in communication (written and verbal) required.

Physical Demands

  • This position requires compliance with Touro's Vaccine Mandate policy

Maximum Salary

USD $67,600.00/Yr.

Minimum Salary

USD $54,080.00/Yr.


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