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Hybrid Cloud Services Engineer

Job Locations US-NY-New York
ID
2024-10604
College
Administration
Position Type
Full-Time
Schedule Shift
9:00 - 5:30 Monday - Friday
Hours Per Week
36.5
Travel
As needed
Category
Information Technology
FLSA Status
Exempt

Overview

Hybrid Cloud Services Engineer will be accountable for the day-to-day IT operations and support for cloud services, such as native Azure and AWS based offerings. With minimal supervision and high collaboration this position will collaborate with technical teams to architect the technology to support and monitor the dependent services.

Responsibilities

  • Provide design input to ensure the hybrid/cloud environments meet business requirements with a balance of cost, availability, and risk.
  • Responsible for the assurance of availability and integrity of cloud-based systems and data.
  • Collaborating with the technical teams to develop, deploy and maintain solutions leveraging the best of the hybrid and cloud offerings.
  • Provide the leadership for the Microsoft Office 365 applications and supportive services and Amazon technologies.
  • Troubleshoot operational issues, escalate as appropriate and offer solutions.
  • Partners with Chief Information Security Officer to recommend, implement, and monitor security auditing solutions.
  • Escalates issues to management and other teams when appropriate; follows up on issues and the results of issue resolutions.
  • Develop, document, and understand relevant IT policies and procedures.
  • Maintains strong cloud vendor relationships to understand cloud provider services changes, roadmaps and future offerings.
  • Partners with the Director of Client Services to improve service delivery, continual service improvement and procedures for new/existing systems.
  • Provides training and technical guidance to team members and internal customers
  • Maintain up-to-date knowledge of emerging technologies.
  • Build a Research and development think tank to promote innovation through the University, such as, artificial intelligence, mixed reality, and data-driven processes.
  • Ability to understand the laws, rules, regulations, policies, procedures, standards, and guidelines governing all academic and clinical activities.
  • Performs other functions as assigned.

Qualifications

Education/ Experience

  • Bachelor’s in computer science, information systems, business administration or related field; or equivalent work experience
  • 3 or more years as a technology professional

Knowledge/ Skills/ Abilities

  • Microsoft Azure and Amazon Infrastructure
  • Cloud-based networking standards
  • Experience with RBAC, and PowerShell scripting
  • Experience working with "Team-Based Practices," like Agile, Kanban
  • Ability to work on multiple concurrent projects.
  • Ability to follow standard change management processes. Document and evaluate the impact of required changes to the various systems: plan, schedule, and communicate
  • Ability to understand and follow sometimes complex oral and written instructions.

Physical Demands

  • Able to lift 20 lbs.
  • Comfortable working in confined/compact server rooms or data center environments

Travel

  • As needed, minimal
  • Possibility of Flexible Work Arrangements including remote work opportunities

Maximum Salary

USD $98,800.00/Yr.

Minimum Salary

USD $79,040.00/Yr.

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Touro University offers a comprehensive benefits package for full-time employees which includes:

  • Full range of Health Plans
    • Medical Plans (choice of EPO, PPO, High Deductible HSA)
    • Flexible Spending Accounts (FSA) 
    • Dental Plans (PPO & HMO) and Vision Plan
  • Dependent Care and Transit Programs
  • Life Insurance, AD&D and Voluntary Supplemental Life Insurance  
  • Short-term and Long-term disability programs 
  • Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment)
  • Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children
  • Employee Assistance Program
  • Early-Release Fridays (upon approval)
  • Generous Paid Time Off
    • Vacation, Sick Leave, Personal Leave & Floating Holiday
    • Annual Holiday Schedule


    All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.

    Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religious creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.

    Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 50 West 47th Street, 12th Floor, New York, New York, 10036, nicole.barnett@touro.edu (646-565-6285) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330.