Program Associate - Online Programs

Job Locations US-NY-New York
TUNY - Graduate School of Education
Position Type
Schedule Shift
9 a.m. - 5:30 p.m.
Hours Per Week
Academic/Program Support
FLSA Status
Location : Country


The Program Associate is responsible for providing overall administrative support to the Alternative Programs.


Responsibilities include, but are not limited to, the following:

  • Works closely with the Chair of Alternative Programs and University Partnerships, Director of Alternative Programs, faculty, and the offices of Clinical Practice, Recruitment, Admissions, Registrar, Bursar, Advisement, and Certification to support day-to-day program operations
  • Responds to and tracks emails from degree candidates, faculty, and university partners
  • Assists Teacher Residency Director in organizing and facilitating and candidate orientations and advisement meetings to foster and environment for academic success
  • Creates analytic reports from student course evaluations to inform course revisions
  • Collaborates with University Partners and provides updates on candidate performance
  • Assists with each semester’s course schedule and the assignment and confirmation of instructors
  • Assists with organizing program administrative meetings and recording minutes
  • Assists with scheduling by entering and editing course sections in Course Dog.
  • Assists Academic Chairs with onboarding of part-time faculty
  • Assists with course building and course copying on Canvas
  • Facilitates communications across various Program groups, including candidates, faculty, and administration
  • Creates/maintains email lists of course instructors, tracks record of candidate cases
  • Coordinates paperwork for any Incomplete Contracts, grade changes, and grade appeals
  • Organizes, maintains, and updates digital program file storage systems for program documents, syllabi, and resources for each course
  • Schedules and offers administrative advisement/support appointments for candidates
  • Keeps current on latest information from the New York State Department of Education that affects currently enrolled and graduating candidates
  • Upholds the missions and values of Touro University and the Graduate School of Education
  • Fulfills other duties as assigned


Education/ Experience

  • Bachelor’s Degree required
  • Master’s Degree and experience in P-12 education strongly preferred


Knowledge/ Skills/ Abilities

  • Strong attention to detail
  • Strong organizational skills
  • Ability to take initiative
  • Strong communication skills, written and verbal
  • Excellent interpersonal skills
  • Able to prioritize tasks
  • Ability to proactively problem-solve
  • Data literate
  • Proficiency in Microsoft Office Suite including Word, Excel, Power Point, Outlook
  • Proficiency in online learning platforms including Canvas, Adobe Connect, Zoom, Google Suite and other digital media

Maximum Salary

USD $54,000.00/Yr.

Minimum Salary

USD $43,200.00/Yr.


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