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Student Services Assistant

Job Locations US-NY-New York
ID
2024-11473
College
TUNY - Graduate School of Social Work
Position Type
Full-Time
Schedule Shift
Monday-Thursday 9AM-5:30PM, Friday 9AM-2PM
Hours Per Week
36.5
Travel
None
Category
Administrative/Office Support
FLSA Status
Non-Exempt
Location : Country
US

Overview

The Student Services Assistant provides administrative support to the Director of Student Advancement for the Graduate School of Social Work. The Student Services Assistant plays an integral role in the Office Student Advancement’s administrative functions and contributes towards streamlining processes and ensuring efficiency in a dynamic environment.

Responsibilities

Responsibilities include but not limited to:

  • Work inter- and intra- departmentally across university systems, particularly in the area of Student Services.
  • Organize and plan professional development events.
  • Manage student inquiries, including developing flyers and engaging communication tools to the student body.
  • Provide oversite and maintenance of student and office files including spreadsheets and general record keeping systems.
  • Maintain compliance and statistic reports, with expectation to create an inquiry report upon request.
  • Track and follow up on students who will be returning to the program.
  • Upkeep the Office of Student Advancement Canvas site.
  • Provide general administrative support to the Director.

Qualifications

Education/ Experience

  • Bachelors Degree required.
  • 2 plus years’ experience in Administrative Assistant role required.
  • Preference in the Higher Education field.

Knowledge/ Skills/ Abilities

  • A high degree of professionalism, attention to detail, empathy and creativity are required.
  • Ability to multitask with a proactive approach to work in a fast-paced environment
  • Exceptional communication skills are required
  • Proficiency in Microsoft Office Suite including Word, Excel, Power Point, & Outlook

Physical Demands

  • Extensive use of computing software
  • Extensive time sitting and standing
  • Able to lift up to 5 lbs.

Maximum Salary

USD $57,794.00/Yr.

Minimum Salary

USD $46,235.00/Yr.

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Touro University offers a comprehensive benefits package for full-time employees which includes:

  • Full range of Health Plans
    • Medical Plans (choice of EPO, PPO, High Deductible HSA)
    • Flexible Spending Accounts (FSA) 
    • Dental Plans (PPO & HMO) and Vision Plan
  • Dependent Care and Transit Programs
  • Life Insurance, AD&D and Voluntary Supplemental Life Insurance  
  • Short-term and Long-term disability programs 
  • Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment)
  • Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children
  • Employee Assistance Program
  • Early-Release Fridays (upon approval)
  • Generous Paid Time Off
    • Vacation, Sick Leave, Personal Leave & Floating Holiday
    • Annual Holiday Schedule


    All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.

    Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religious creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.

    Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 202 West 43rd Street, 11th Floor, New York, New York, 10036, nicole.barnett@touro.edu (646-565-6285) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330.