Assistant Director of Student Affairs

The Assistant Director of Student Affairs at Touro College of Dental Medicine’s clinical site in Albuquerque, New Mexico is responsible for overseeing the Office of Student Affairs and coordinating programs that enhance the overall student experience. This position ensures that students receive support in academic and non-academic areas, fosters a positive learning environment, and promotes student success. The Assistant Director works closely with faculty, administration, and external resources to manage student organizations, academic support, and personal well-being initiatives. This role is critical in ensuring that students receive the support they need to succeed both academically and personally, contributing to a positive and productive learning environment in the dental school.

1. Student Support & Counseling:
   • Provide counseling and guidance to students on academic, personal, and professional matters
   • Address student grievances, concerns, and disciplinary issues, ensuring they are handled according to institutional policies.
   • Refer students to relevant services, including academic support, disability services, student psychological services, and others.
   • Handle emergency and crisis situations pertaining to students; collaborate with campus leadership and appropriate departments to resolve crisis situations.
2. Academic and Career Development:
   • Collaborate with faculty and administration to support students in meeting academic goals and managing workloads.
   • Provide career counseling, including assistance with internships, residencies, and job placement after graduation.
   • Coordinate mentorship programs and facilitate professional development opportunities including workshops, seminars, and networking events.
3. Student Activities and Engagement:
   • Organize and oversee student organizations, clubs, and extracurricular activities within the dental school.
   • Foster a supportive and inclusive environment by promoting diversity, equity, and inclusion initiatives.
   • Support student leadership and encourage active participation in school-wide activities.
   • Organize and coordinate the orientation program for new clinical students, the White Coat and Graduation Ceremonies, and Senior Awards.
4. Policy and Procedure Management:
   • Develop and implement policies and procedures related to student conduct, academic progression, and professional behavior.
   • Ensure students are aware of and adhere to the school’s code of conduct, academic standards, and ethical guidelines.
   • Maintain and update student handbooks and informational materials regarding student services.
5. Collaboration and Communication:
   • Serve as a liaison between students, faculty, administration, and other stakeholders, ensuring effective communication regarding student needs and concerns.
   • Work closely with admissions, registration, and other departments to ensure a smooth transition for students and ongoing support.
6. Student Health and Well-Being:
   • Monitor students’ academic progress and intervene early when students face academic difficulties or require accommodations.
   • Address issues related to student burnout, stress, and overall well-being.
7. Reporting and Assessment:
   • Collect and analyze data on student satisfaction, retention, and success rates to assess the effectiveness of student affairs programs.
   • Provide regular reports to the Executive Assistant Dean or Senior Administration regarding student issues, trends, and recommendations for improvement.

Education/ Experience

• Bachelor’s degree required.
• A master’s degree in Higher Education Administration, Counseling, Social Work, or a related field (preferred).
• At least 5-7 years of experience in student affairs or higher education, with a strong background in supporting graduate or professional students.
• Certification or training in mental health or counseling is preferred, as there is opportunity to provide direct counseling services.

Knowledge/ Skills/ Abilities

• Understanding of student development theories, conflict resolution, counseling techniques, and student engagement strategies.
• Strong interpersonal and communication skills, leadership abilities, problem-solving, and crisis management.
• Empathy and active listening skills.
• Ability to work in a collaborative environment.
• Strong organizational and time-management skills.
• Knowledge of higher education systems, particularly in professional or graduate programs.
• Understanding of student health, wellness, and academic support needs.
• Computer skills including knowledge of Word and Excel.

Travel

• Occasional evening or weekend hours for student events, orientations, and meetings.