Senior Manager, Facilities and Operations

The Senior Manager of Facilities and Operations (Senior Manager) is primarily responsible for overseeing and managing the Facilities and Operations team at Touro University’s Long Island Campus, comprised of the Law Center and the School of Health Sciences. The Senior Manager supervises all aspects of facilities and operations at the Long Island location, including facilities management, food service, and security, ensuring efficient and effective operations. They act as a strategic and innovative partner, driving improvements and optimizing processes. The Senior Manager will supervise the work of facilities employees, performing routine maintenance and construction as well as security staff on campus. The position reports to the Senior Vice President of Operations for Touro University and will also take direction from the Dean of the Touro Law Center and the Dean of the School of Health Sciences to ensure all campus needs are met in a timely manner.

• Ensure proper maintenance and operation of facilities equipment and systems. Provide oversight of preventative maintenance programs, outage responses, repairs, inspection programs, planned upgrades, security detail, food service, and any other aspect of facilities management and operations.
• Establish strong working relationships with the Deans of the Law Center and School of Health Sciences to ensure the smooth operation of the Campus, and to prioritize ongoing improvements and repairs.
• Understand and maintain appropriate Touro University standards, while focusing on unique needs of a “standalone” campus environment.
• Make regular periodic inspections of maintenance work, carpentry, electrical work, painting, plastering, plumbing and other related building maintenance projects to assure satisfactory performance of work assignments.
• Manage facilities and operations ensuring effective allocation of resources and cost control.
• Manage work order flow and execution to ensure a high level of responsiveness and customer service.
• Direct custodial staff to ensure proper cleanliness and upkeep of facilities.
• Coordinate security coverage at the site with the Director of Security and keep him informed about any security concerns.
• Monitor the food service and coffee shop on campus and provide support as needed while keeping leadership informed at all times.
• Ensure compliance with federal, state, and local regulations in all maintenance operations, while also conducting regular inspections for health and life safety issues in the building.
• Supervise and review the work of staff engaged in ground beautification and maintenance, including the removal of snow and rubbish.
• Work closely with leadership to plan and execute sustainability efforts on campus. Ensure projects consider sustainability and energy efficiency to the greatest extent possible.
• Supervise the proper operation of high- or low-pressure boilers and auxiliary equipment in the building heating plant.
• Plan, coordinate and review the work of staff and vendors engaged in the repair and operation of the various A/C equipment including the BMS system.
• Review and sign off on all work tickets, after outside vendors complete their work.
• Responsible for the requisitioning, storing, distributing and accounting for necessary building and grounds maintenance supplies and equipment.
• Review and evaluate requests for office and storage space allocations and make recommendations.
• Responsible for the attendance records of custodians and handymen on their staff.
•  Other duties as required

Education/ Experience

• Bachelor’s degree with 5+ years of experience in construction, facilities management, or a related field, preferably in a higher education setting.
• Prior experience in a supervisory or leadership role is highly desired (at least 2 years preferred).
• Thorough knowledge of the principles and practices of the building trades, including local, state, and federal regulations regarding safety standards, and related protocol.

Knowledge/ Skills/ Abilities

• Proven ability to inspect a building, its equipment, grounds and to plan maintenance activities.
• Must be able to independently plan, oversee, and assess the work of others.
• The ability to frequently engage and collaborate with Deans, faculty, students and staff tactfully.
• Excellent interpersonal and leadership skills, with the ability to liaise with various internal and external stakeholders in a dynamic environment.
• The ability to prepare and submit written reports.
• Operation Engineer License, a Plus.
• Computer Skills
• Proficiency in Microsoft Office Suite including Word, Excel, Outlook
• Familiarity with facilities /maintenance management software
• Internet research

Physical Demands

• Ability to physically access equipment and systems, including climbing stairs, ladder, entering access hatches, etc.
• May require long shifts and availability at night, on weekends, early mornings, and during inclement weather.
• Ability to lift up to 50 pounds. 

Travel

• As needed.