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Financial Aid Administrator

Job Locations US-NY-New York
ID
2025-11918
College
Administration
Position Type
Full-Time
Schedule Shift
Monday-Thursday 9AM-5:30PM, Friday 9AM-2PM
Hours Per Week
36.5
Travel
As needed
Category
Administrative/Office Support
FLSA Status
Non-Exempt
Location : Country
US

Overview

Reporting to the Associate Director of Financial Aid, the Financial Aid Administrator is responsible for managing financial aid packages, ensuring adherence to federal, state, and institutional regulations. This role plays a critical part in supporting students and families throughout the financial aid process by providing guidance on available programs, eligibility criteria, and application procedures. The Financial Aid Administrator utilizes various software systems to process aid, determines award eligibility, collaborates with other departments to address student concerns, and stays current with industry updates through professional development.

Responsibilities

The Financial Aid Administrator’s (FAA) responsibilities include, but are not limited to:

  • Meets with and counsels students, parents, and others to explain and discuss the details of the financial aid application and awarding processes, the laws and regulations governing the eligibility for and availability of federal, state, institutional and other relevant programs
  • Utilizes federal, state and internal software to process financial aid
  • Determines eligibility for federal, state, institutional, and other aid programs in accordance with all applicable laws, regulations, policies, guidelines and other governing criteria
  • Formulates, produces and distributes financial aid award notifications and ensures that the financial aid that has been awarded is appropriately disbursed and credited to the students’ accounts
  • Develops and gathers appropriate materials, organizes and helps present student financial aid orientation programs, exit counseling, entrance interviews for students and their parents
  • Assists other coworkers as needed in any function encompassed in the job description of the FAA
  • Works with interdepartmental personnel to resolve students’ issues
  • Attends workshops, seminars and webinars for professional development
  • Utilizes federal and state webinars to keep up to date with the new regulations.
  • Attends conferences and training as approved and required

Qualifications

Education/ Experience

  • Associate degree required
  • Baccalaureate degree preferred
  • Minimum of 1-3 years related and transferable experience required

Knowledge/ Skills/ Abilities

  • Strong customer service and organizational skills
  • Computer literate, experience in the Banner financial aid module a plus
  • Must be able to multi-task and prioritize work
  • Self-starter
  • Proficiency in Microsoft Office Suite including Word, Excel, Power Point, & Outlook

Travel

  • Locally as needed for staff coverage
  • May be required to travel overnight for training

Maximum Salary

USD $45,000.00/Yr.

Minimum Salary

USD $36,000.00/Yr.

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Touro University offers a comprehensive benefits package for full-time employees which includes:

  • Full range of Health Plans
    • Medical Plans (choice of EPO, PPO, High Deductible HSA)
    • Flexible Spending Accounts (FSA) 
    • Dental Plans (PPO & HMO) and Vision Plan
  • Dependent Care and Transit Programs
  • Life Insurance, AD&D and Voluntary Supplemental Life Insurance  
  • Short-term and Long-term disability programs 
  • Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment)
  • Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children
  • Employee Assistance Program
  • Early-Release Fridays (upon approval)
  • Generous Paid Time Off
    • Vacation, Sick Leave, Personal Leave & Floating Holiday
    • Annual Holiday Schedule


    All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.

    Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religious creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.

    Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 202 West 43rd Street, 11th Floor, New York, New York, 10036, nicole.barnett@touro.edu (646-565-6285) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330.