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Clinic Coordinator

Job Locations US-NY-New York
ID
2025-12590
College
TUNY - New York College of Podiatric Medicine
Position Type
Full-Time
Schedule Shift
Mon–Thu 7:30am–4:30pm (1–2 days may extend up to 6 pm), Fri 7:30am–2pm
Hours Per Week
36.5
Travel
None
Category
Healthcare/Clinics
FLSA Status
Non-Exempt
Location : Country
US

Overview

Clinic Coordinators are a crucial component to our clinical staff, but their roles can vary in breadth depending on our clinical practice and the amount of work our Clinical Administration and DPM's choose to give them. Acts as liaison between clinic patients and the podiatric, medical, and social services.

Responsibilities

  • Direct, greet, and refers patients to appropriate clinic to assure smooth patient flow
  • Maintains accurate patient appointment books based on staff schedules
  • Insurance verification & eligibility
  • Collect copay & balances
  • Make appointments and referral to other clinics as directed by clinicians
  • Verifies authenticity of patients' third-party healthcare payers
  • Initiates, processes, and assures encounter forms contain all required information
  • Enter billing information from encounter forms to billing system
  • Coordinates with new and subsequent appointments authorized by clinicians
  • Forwards “No Show” charts to clinicians and documents in chart action taken Perform patient call backs & appointment verification
  • Perform administrative tasks or coverage as may be required
  • Initiates orders to ensure adequate levels of supplies are available for respective clinics
  • Maintain safe working area at all times
  • Follow all federal, state, and city regulatory policies & procedures

Qualifications

Education/Experience

  • High School Education or equivalent.
  • Minimum one year experience in dealing with general public in medical office preferred.

Knowledge/Skills/Abilities

  • Excellent oral phone communication skills to be able to communicate with patients and staff.
  • Organization skills
  • Familiar with Microsoft Office
  • Bilingual English/Spanish preferred
  • ECW (E-Clinic work) preferred.
  • Obtain appropriate authorization & signature

Maximum Salary

USD $35,113.00/Yr.

Minimum Salary

USD $31,317.00/Yr.

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Touro University offers a comprehensive benefits package for full-time employees which includes:

  • Full range of Health Plans
    • Medical Plans (choice of EPO, PPO, High Deductible HSA)
    • Flexible Spending Accounts (FSA) 
    • Dental Plans (PPO & HMO) and Vision Plan
  • Dependent Care and Transit Programs
  • Life Insurance, AD&D and Voluntary Supplemental Life Insurance  
  • Short-term and Long-term disability programs 
  • Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment)
  • Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children
  • Employee Assistance Program
  • Early-Release Fridays (upon approval)
  • Generous Paid Time Off
    • Vacation, Sick Leave, Personal Leave & Floating Holiday
    • Annual Holiday Schedule


    All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.

    Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.

    Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 202 West 43rd Street, 11th Floor, New York, New York, 10036, nicole.barnett@touro.edu (646-565-6285) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330.