Assistant Registrar

Touro College of Osteopathic Medicine's Great Falls, Montana campus is seeking a full-time Assistant Registrar to work collaboratively with the Office of Student Affairs staff to ensure the smooth and efficient operation of the Office of the Registrar. Applicants will have excellent verbal and written communication skills to assist the Registrar's Office in the collection, entry, maintenance, protection, and reporting of permanent student information.

• Assists with daily office responsibilities.
• Provides quality customer service to students related to registration, add/drop, personal data changes, and educating students about policies and procedures.
• Responsible for inputting and ensuring accuracy of the course schedules created by the academic departments and deans for class registration.
• Reviews and records immunization documentation required for enrollment.
• Assists academic/faculty advisors, deans, and student services coordinators with course access issues and concerns.
• Communicates with Admissions, Financial Aid, and Bursar regarding student admission decisions, holds, and clearances.
• Records transfer credit requests, if needed.
• Performs preliminary degree completion audits and enters graduation applications, as needed.
• Reviews National Student Clearinghouse (NSCH) and updated records for all TouroCOM campuses.
• Receives, maintains, and organizes student files accordingly in a digitized format.
• Verifies student enrollment statuses, including loan deferments, insurance forms, full-time letters, State Board verifications, and degree verifications.
• Serves as School Certifying Official for the Montana VA/GI Bill programs.
• Works with IT to ensure school rosters and list servs are up to date.
• Assists with coordination of new student orientation and onboarding, including forms management and collection.
• Assists with campus form/correspondence creation, maintenance, and archiving.
• Exercises duties in accordance with FERPA as well as state and federal regulations.
• Support policies and procedures in the university catalog and program handbooks.
• All other duties as assigned.

Education/Experience

• Bachelor's Degree required.
• Some equivalent work experience highly preferred.

Knowledge/Skills/Abilities

• The ability to multitask effectively in a fast-paced environment without compromising accuracy is essential.
• Excellent data entry skills are required.
• Excellent communication skills (written and verbal) and strong interpersonal skills.
• Ability to develop positive and cooperative relationships with students, faculty, and colleagues.
• Customer service and teamwork orientated.
• Accuracy and productivity in completing tasks.
• Ability to solve problems and meet deadlines.
• Proven problem-solving skills with a strong sense of responsibility in meeting deadlines.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Knowledge of Banner system a plus.
• Knowledge of Family Educational & Rights & Privacy Act Regulations a plus.

Travel

• Some occasional regional/national travel required for admissions support.