Assistant Registrar

The Assistant Registrar supports the University Registrar in overseeing the university's academic and administrative operations. This role focuses on managing student records, enrollment, grading, and academic regulations, as well as coordinating with faculties, departments, and external regulatory bodies to ensure effective academic administration. The Assistant Registrar works independently at one of the campuses and collaborates with the Office of Student Affairs staff to ensure the smooth, efficient operation of the Office of the Registrar. The role adheres to Touro University's policies and procedures for the assigned schools and programs to ensure accuracy, consistency, and compliance.  This position is located in Middletown, New York.

• Assist with the daily operations of the Registrar's Office, including administrative tasks and office coordination
• Provide quality customer service to students about online registration, add/drop, personal data changes, and educate students about policies and procedures
• Responsible for modifying sections and recording section restrictions in preparation for registration
• Review and record immunization documentation required for on-campus enrollment
• Assists academic/faculty advisors, deans, and student administrative services coordinators with course scheduling and registration matters
• Perform preliminary degree completion audits for the assigned school/program
• Verify student enrollment statuses, including loan deferments, insurance forms, full-time letters, State Board verifications, excess credit, Apostille, enrollment and graduation letters, and degree verifications
• Provide quality customer service and educate students and other departments about the policies and procedures
• Assist faculty with the grading process and policies, class rosters, and course-related inquiries
• Receive, maintain, and organize student files accordingly in a digitized format via Banner Document Management
• Records transfer credit requests, if needed
• Exercise duties in accordance with FERPA as well as state and federal regulations
• Support policies and procedures in the university catalog and program handbooks
• All other tasks assigned by the supervisor

Education/Experience

• Bachelor's degree required.
• 2-5 years of experience in academic or administrative roles in a university or higher education institution - preferred, but not required.

Knowledge/Skills/Abilities

• Demonstrated proficiency in communication (written and verbal) required
• Familiarity with Ellucian Banner preferred
• Effectively manage and organize daily tasks independently and with a team while balancing multiple projects and meeting deadlines required
• Proficiency in Microsoft Office Suite including Word, Excel, Power Point, & Outlook required
• Accuracy and productivity in completing tasks required
• Customer service and team orientated required
• Demonstrated ability to develop positive and cooperative relationships with students, faculty and colleagues required

Travel

• Limited