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Financial Aid Administrator

Job Locations US-NY-New York
ID
2026-13087
College
Administration
Position Type
Full-Time
Schedule Shift
9:00AM - 5:30PM
Hours Per Week
36.5
Travel
As needed
Category
Administrative/Office Support
FLSA Status
Non-Exempt
Location : Country
US

Overview

Reporting to the Director of Financial Aid, the Financial Aid Administrator is responsible for the management and oversight of all aspects of the student financial aid process. The Financial Aid Administrator is also responsible for ensuring compliance with all regulatory bodies. The Financial Aid Administrator is responsible for the day-to-day operations of the financial aid office. A candidate for this position must demonstrate self-motivation, a high degree of organizational skill, a high level of customer service orientation, and a collaborative spirit to be successful in the fast-paced environment associated with being a member of the Division of Student Affairs team.

Responsibilities

  • Advises students and parents about financial aid eligibility, federal aid programs, application process and procedures, and financial need in accordance with Title IV Federal regulations
  • Assists the Admissions Team with prospective students by pre-qualifying potential students based on Title IV information accessed through NSLDS
  • Conducts financial needs analysis, determines eligibility for Title IV Federal Aid programs, utilizes and updates database with awards and scheduled disbursements in conjunction with third-party servicer
  • Ensures that awarded financial aid is packaged and disbursements scheduled in accordance with Title IV regulations
  • Performs verification as set by the Department of Education to ensure data accuracy
  • Counsels students and parents on changes to financial aid awards
  • Provides direction to students on how to resolve conflicting information on the ISIR
  • Reviews appeal documents for accuracy and completeness prior to submission to Director of Financial Aid
  • Coordinates with Admissions counselors to provide an effective and seamless student recruitment, entry, and enrollment process
  • Performs exit interviews and loan counseling to students upon graduation

Qualifications

Education/Experience

  • Baccalaureate degree preferred
  • Associate degree required
  • Minimum of 1-3 years related and transferable experience required

Knowledge/Skills/Abilities

  • Strong customer service and organizational skills
  • Computer literate, experience in the Banner financial aid module a plus
  • Must be able to multi-task and prioritize work
  • Self-starter

Travel

  • Locally as needed for staff coverage
  • May be required to travel overnight for training

Maximum Salary

USD $50,000.00/Yr.

Minimum Salary

USD $40,000.00/Yr.

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Touro University offers a comprehensive benefits package for full-time employees which includes:

  • Full range of Health Plans
    • Medical Plans (choice of EPO, PPO, High Deductible HSA)
    • Flexible Spending Accounts (FSA) 
    • Dental Plans (PPO & HMO) and Vision Plan
  • Dependent Care and Transit Programs
  • Life Insurance, AD&D and Voluntary Supplemental Life Insurance  
  • Short-term and Long-term disability programs 
  • Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment)
  • Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children
  • Employee Assistance Program
  • Early-Release Fridays (upon approval)
  • Generous Paid Time Off
    • Vacation, Sick Leave, Personal Leave & Floating Holiday
    • Annual Holiday Schedule


    All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.

    Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.

    Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 202 West 43rd Street, 11th Floor, New York, New York, 10036, nicole.barnett@touro.edu (646-565-6285) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330.