IT Technical Project Manager – Level 1

This role reports to the Director of the Project Management Office for Technology ensuring successful execution of IT projects of varying size and complexity. This Level 1 role requires basic to moderate IT experience. This role works closely with other PMs and the BA within the Touro PMO on creative problem solving around dependencies and conflicting priorities in the current project portfolio. An excellent working knowledge of IT systems and the ability to navigate them at a technical level are required.

This role is accountable for all project-related activities and deliverables, including, but not limited to, the following:

• Manage small to medium-sized IT projects with growing independence, seeking guidance (when necessary) to continually enhance and refine formal project management skills:
  • Utilize the Project Management Book of Knowledge (PMBOK) professional standards to develop project charters and plans, as well as manage the execution, monitoring, control and closing of IT projects
  • Create and manage communications plans
  • Develop risk register, issue log and manage risk/issue analysis, prioritization and mitigation
  • Create and monitor project plans/project schedule and collaborate with project teams to ensure timely completion of projects and initiatives
  • Create and distribute clear project meeting notes
  • Provide formal and ad-hoc reports of project status as needed to the administration as well as project teams
  • Appropriately escalate all issues of concern by communicating with project sponsor and the Director of the PMO for Technology
  • Transition projects from PMO management to operational status through transparent processes, including capturing lessons learned results for effective future project management maturation
  • Collaborate with administration, functional managers, and Subject Matter Experts to gather business and technical requirements to continue to move projects forward
  • Utilize Project and Portfolio Management (PPM) software for plans and project asset management including charters, RACIs, diagrams, surveys, change requests, and provide formal and ad-hoc reports of project status as needed to the administration as well as project teams
  • Work towards formal PMI recognized certification, such as the CAPM (Certified Associate in Project Management), to improve the skills necessary to better manage Touro IT projects

Education/Experience

• Bachelor's degree in IT or related fields
• 2+ years of relevant IT experience required; Prior experience with IT project coordination or management, business analysis, and/or quality assurance preferred.
• Will need to obtain a CAPM, with support of PMO for IT.
• Higher Education experience preferred

Knowledge/Skills/Abilities

• Effectively manage and organize daily tasks independently and with a team while balancing multiple projects and meeting deadlines
• Strong attention to detail
• Excellent organizational and follow-up skills
• Excellent communication skills, both written and verbal
• Excellent time management skills
• Basic understanding and knowledge of IT infrastructures and architectures, including server, network, identity management, IT security and software development
• Ability to work well with others in a team, to collaborate, manage and resolve conflicts, and to accomplish goals on time without obstructions
• Strong aptitude and enthusiasm for learning new tools, methodologies, and processes.
• Ability to proactively collaborate with users at all levels within the organization to ensure project success
• High level of mastery of Microsoft Office Suite
• Knowledge of TeamDynamix preferred

Travel

• As needed.

Working Conditions

• Extensive Use of Computers
• Extensive time sitting and standing
• Able to lift up to 5 lbs.