Administrative Assistant to the Dean: Lander College for Women

The Assistant to the Dean reports directly to the Dean and oversees and supports all administrative functions in the Dean’s office at the Lander College for Women. This role interfaces with students, faculty, and other administrative personnel in the dean’s office, and in many cases is the first person to interact with those who come in or call to speak with the dean. The Assistant to the Dean should have a passion for student success.

• Facilitate administrative operations in the Dean’s office
• Ensure that faculty and student inquiries are responded to in a timely fashion
• Arrange appointments, answer phone, and direct calls for Dean
• Maintain calendar of meetings and events
• Facilitate contact between Dean, staff, and students
• Supervise work-study students
• Facilitate peer tutoring program including onboarding new tutors
• Maintain student scholarship information
• Assist professors and administration as needed
• Collect and file student forms
• Connect with Student Services and other administrative offices as needed
• Assist at graduation and special events
• Proctor exams when needed
• Assist Political Science Department Chair with exams, Canvas, and communication with department faculty and students
• Organize and administer Final Make-Up exams
• Help at Orientation Open House and various on-campus events
• Submit reimbursement requests for Dean
• Work closely with Dean and fulfill various tasks as needed

Education/ Experience

• Bachelor’s degree
• Experience in Customer Service is a plus

Knowledge/ Skills/ Abilities

• Ability to effectively interact with students, faculty, staff, and parents in person via email and in phone conversations
• Excellent oral and written communication and organizational skills
• Ability to multi-task and prioritize work
• Excellent interpersonal skills
• Strong customer service skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
• Familiarity with Zoom, Box, Banner are a plus
• Proficiency with computers
• Experience with database management
• Proficiency in social media – a plus
• Work well under pressure
• Professional work ethic
• Positive attitude